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The Most Important Ingredient In Your Food Business

Posted by: Jeff Greenberg  |  
Posted on: April 23, 2014  |  

This piece is originally from The Kitchen Coop’s September 2013 Newsletter. Subscribe to The Kitchen Coop’s Newsletter and never miss valuable manufacturing content, updates on The Kitchen Coop, and upcoming local and regional food industry events. As a food product goes from idea to recipe to product, the ingredient list is constantly refined until the perfect flavor, the perfect […]

Six Secrets to Crafting and Engaging Sales Story

Posted by: Greg Anthony  |  
Posted on: April 16, 2014  |  

It was loud and I was excited. In the basement of Expo West, a place traditionally reserved for brands still trying to claw and fight their way to the distribution big leagues, buzzed an energy that even the most calloused Natural Foods veteran would agree was unparalleled. I met a farmer who started harvesting Gluten-Free […]

Wow your Customer: Lessons from my 90-year-old Mother

Posted by: Lisa Lehndorff  |  
Posted on: April 9, 2014  |  

My Mom was my barometer for customer experience. When I experience bad service, I still hear her voice saying, “you would think they would take care of their customers.” I also still look at The Vermont Country Store catalog each time it comes, because this catalog company WOWED my mom. She had sent a note […]